Customer Feedback

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We endeavour to provide a quality leisure service in a safe and clean environment and actively encourage customer feedback.

 

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Customer Feedback

Your Visit to the Centre

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  • Went to a taster rock climbing session and by a stroke of luck, the other people who booked didn’t show up. More fool them. Not only was I spoilt with a 1-1 session, I LOVED it! The instructor Owen was fantastically helpful, charismatic and positive plus the whole atmosphere and ethos of the place was welcoming and friendly. Have booked for the beginner's course already with a discount for attending the taster. So to the people who didn’t turn up; thank you and more fool you.

    Anon - August 2019

  • The staff go above and beyond at XC. The rock climbing staff persevered with my son when he kept almost quitting, and everyone was so helpful! January 2020

    JB

  • Staff are very friendly and booking is so easy.

    SP - February 2020